Self Inflicted Recessions…?

yeah i’ll be there in an hour…

We had to call a services company recently… We called at 9.11am and were told they’d be here in one hour. We called again at 2.11pm and were told they are on the way. We then called at 4.25pm to cancel [after waiting a full day] to be told yeah thats’s grand…

I don’t mind if a company tells me tomorrow and they turn up tomorrow, or next week and they arrive then. What I do mind is companies who complain about a sales downturn, lay people off etc. when sometimes really all that’s needed is a change in mentality… ?

I wrote about recessions here some time ago – the question is – is it somewhat self inflicted…?

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